Eliga88 Privacy Policy – Personal Data Protection for Malaysian Users

Eliga88 is Malaysia's leading online betting platform, offering Sports Betting, Live Casino, online slots, progressive jackpots, and virtual sports to users across Malaysia. In delivering these services, eliga88 needs to collect and process users' personal data to ensure the platform operates smoothly, securely, and in line with each user's needs.

Eliga88 recognizes privacy as a fundamental right of every individual. We are committed to protecting your personal data to the highest standards and to full compliance with Malaysia's Personal Data Protection Act (PDPA) 2010. This Privacy Policy is written in Bahasa Melayu to ensure all Malaysian users can understand their rights and how their data is managed by eliga88.

This document applies to all users who access the eliga88 platform via https://eliga88.bet, including those registering a new account, existing users with an active account, and visitors without an account who are simply browsing the eliga88 website.

Eliga88 collects various categories of personal data depending on how you interact with our platform. Below is a detailed explanation of the types of data we collect:

Eliga88 collects users' personal data through several key channels. Understanding these channels helps you gain a clearer picture of what data we hold and why:

• Account Registration: When you register a new eliga88 account, you provide your identity and contact details directly. This information is required to create and verify your account.
• KYC (Know Your Customer) Process: eliga88 may request additional verification documents, such as a copy of your Malaysian identity card or proof of address, during the identity verification process.
• Financial Transactions: Each time you make a deposit using Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX (Maybank2u / CIMB Clicks), the transaction details are recorded for financial records and legal compliance purposes.
• Platform Usage: Data is collected automatically while you use eliga88 — including pages visited, bets placed, time spent on the platform, and interactions with specific features.
• Communications: When you contact the eliga88 support team via live chat, email, or WhatsApp, the content of those communications is retained for reference and service improvement purposes.
• Cookies & Tracking Technologies: eliga88 uses cookies and similar technologies to automatically collect technical data and user preferences as you browse our platform.

Eliga88 uses the personal data it collects solely for legitimate, stated purposes. We do not use your data for any unrelated purpose without your prior consent:

• Account Management: Creating, verifying, managing, and securing your eliga88 account, including the login process and OTP verification.
• Transaction Processing: Processing deposits in MYR, verifying withdrawal of winnings, and managing the financial records of your eliga88 account.
• Legal Compliance: To comply with Malaysian legal requirements including the PDPA 2010, anti-money laundering (AML) obligations, and relevant regulatory body requirements.
• Platform Security: Detecting and preventing fraud, account misuse, suspicious activity, and other security threats against eliga88 and its users.
• Service Improvement: Analyzing usage patterns to improve the eliga88 platform, introduce new features, and deliver a better overall user experience.
• Service Communications: Sending important notifications related to your account, transactions, changes to terms, and security information you need to know.
• Marketing (with consent): Sending eliga88 promotional information, the latest bonuses, and exclusive offers only to users who have consented to receive such communications.

Eliga88 does not sell, rent, or disclose users' personal data to third parties for commercial purposes. However, there are limited situations in which eliga88 may need to share user data:

• Payment Service Providers: To process deposits and withdrawals via Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, and FPX, relevant transaction information must be shared with the respective payment service providers. They are bound by their own privacy policies and are not permitted to use your data for any other purpose.
• Legal Requirements: eliga88 may be required to disclose user data to Malaysian authorities such as the police, courts, or regulatory bodies if directed to do so by applicable law.
• Technology Providers: Technology companies that assist eliga88 in operating the platform (such as cloud service and cybersecurity providers) may have limited access to data in a strictly technical capacity only.
• Fraud Prevention: In cases involving fraud, money laundering, or serious security threats, eliga88 may share the necessary information with the relevant Malaysian authorities.

Eliga88 implements comprehensive technical and organizational security measures to protect users' personal data from unauthorized access, disclosure, alteration, or destruction:

Eliga88 uses cookies and similar tracking technologies to enhance the user experience on our platform. Cookies are small text files stored on your device when you visit the eliga88 website.

You can manage cookie settings through your web browser. However, disabling certain cookies may affect the full functionality of the eliga88 platform. Essential cookies cannot be disabled as they are required for eliga88's security and core functionality.

Eliga88 retains users' personal data only for as long as necessary to fulfil the original purpose of collection or to meet applicable legal and regulatory requirements in Malaysia:

• Active Account Data: Retained for as long as your eliga88 account remains active, and for an additional period following account closure in accordance with Malaysian legal requirements.
• Financial Transaction Records: Retained for a minimum of 7 years in accordance with Malaysian financial and tax legal requirements, regardless of account status.
• Communication Logs: Communication records with the eliga88 support team are retained for 3 years for reference and dispute resolution purposes.
• Security Data: Access logs and security data are retained for 2 years for the purpose of investigating any security incidents that may arise.
• Marketing Data: Retained until you withdraw consent or request deletion, whichever comes first.

Once the specified retention period has elapsed, eliga88 will securely delete or anonymise users' personal data in accordance with established data disposal procedures.

Under Malaysia's Personal Data Protection Act (PDPA) 2010, eliga88 users hold important rights regarding their personal data. eliga88 is committed to respecting and facilitating the exercise of these rights:

Eliga88 strictly does not provide services to individuals under the age of 21. The eliga88 platform is designed exclusively for adults who meet the minimum age requirement stipulated under Malaysian law.

Eliga88 does not knowingly collect or process personal data from minors. Should eliga88 discover that data belonging to an individual below the stipulated age has been collected without our knowledge, such data will be deleted immediately and the associated account will be closed.

Eliga88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, Malaysian legal requirements, or relevant technological developments. Any significant amendments will:

• Displayed on this page with a clearly updated amendment date.
• Users will be notified via in-platform notifications on eliga88 or by email for significant amendments.
• Takes effect immediately upon publication unless otherwise stated.

It is your responsibility as an eliga88 user to review this Privacy Policy periodically. Continued use of the eliga88 platform following any amendments constitutes acceptance of the updated terms.

If you have any questions, concerns, or complaints regarding eliga88's Privacy Policy or how we handle your personal data, please contact the responsible eliga88 Privacy Officer:

You may also refer to Terms & Conditions and the Responsible Gaming eliga88 for more information on how we manage the platform and protect users in Malaysia.